Case Study: Dental Service Utility Platform

Overview

Client is highly experienced Dentist based in USA. Being dentist, he has passed through desktop based legacy process of managing patient data and treatments information and wanted to develop a platform to efficiently manage all these detail.

Business Need

Client wanted to develop a platform for the dentist community through which they can manage all their patient data and treatments information through iPad application instead of using traditional desktop based software. He wanted to provide hassle free solution to all dentists to make their life easier and focusing on patients and their treatment more instead of struggling with managing all the details.

Client Situation

  • Client was facing difficulty with maintaining various data related to their patients and their treatment details.
  • Client already had desktop based software to manage all these information but it was not efficient enough and it only works within office premises due to desktop based solution.
  • Client wanted to come up with solution which provides all facility as provided by desktop version, additionally provides portability and flexibility to access data from anywhere anytime.
  • Client also wanted to make software’s maintenance process easy and hassle free thus wanted to discontinue desktop version and provide iPad app as new solution.

Technologies

iOS – Xcode using Swift /Objective C, Instruments, iPad Simulator & Devices,
.NET Framework 3.5 – ASP.NET MVC (C#),
Web Service API (VB.NET), SQL Server 2008, PayPal Payment Services

Recommended Solution

  • Developed a SaaS based solution where different dentists can enroll based on appropriate subscription model and use iPad application.
  • Client can manage dentists’ accounts (businesses) and dentists can manage their own account related data and enroll for appropriate subscription model to utilize the facilities provided in solution accordingly.
  • Dentist users can manage their patients and treatment related information directly through iPad application and get it synchronized with centralized system which helps in accessing same information available from anywhere in future for quick review or update.
  • New users can also go through promotional website to get quick idea about facilities provided by this solution and can enroll as business with appropriate subscription model
  • Auto renewal mechanism provided for various subscription packages to allow easy payment solution for renewing account subscription instead of going though manual payment process each time.

Result

  • Dentist tool is generated as targeted iPad application which will provide them flexibility to maintain their day to day operations easily.
  • Most importantly it provides the mobility to the dentists as they were using desktop software which did not provide them mobility.
  • The SAAS model based solution provides the flexibility to easily onboard the various clinics and their users.
  • Solution provider can add multiple clinics, their users, enable / disable treatments supported by clinics, help documentations etc.
  • Dentists can manage their client’s details, treatment feeds/data, financial arrangement, and provider’s data easily through application.
  • Treatment feature allows them to plot the teeth data on the teeth chart. Additionally, they can add new treatments, prior treatments and existing treatments already done by client.
  • This tool also provides facility to select treatments types and options to give information about possible expenses and payment options detail to patient for their financial arrangement. Dentists can also manage financial history for patients for past treatments.
  • iPad application provides support and compatibility with earlier desktop application for the Dentists. This provides flexibility to review their existing client’s data in this latest version to operate and proceed further.
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