Over the past decade or so, outsourcing has turned into a known concept for companies. All forms and sizes of corporations are coming to terms with this concept. In fact, there are numerous companies that have already tried it. These companies realize that getting their work done by experts in countries like India, Philippines, etc. helps them save cost and also receive strategic advantages.
There is no dearth of companies and individuals that can take up your outsourced projects. This is both good and bad for you. It is good because it offers choice to you. However, it is bad too because it increases the hassle of selecting the right company. Therefore, it is absolutely pertinent to adopt a structured approach that makes it easy for you to select a company for your services.
Let us discuss about the steps that you can take to select the right outsourcing company:
Objective: This is a very wide topic, but it covers one of the most important aspects of company selection. You need to know the objective of your project and why you want to outsource the service. Several corporations simply state that they are looking for a web development company; however, they aren’t always certain of why. You need to first know how crucial is the project to your organization. That will decide the amount of time that you need to spend in the process of company selection. The other aspect is to analyze the objective of outsourcing your services. Are you outsourcing this project simply to free up management time or to gain access to talent or to increase efficiency or to manage fluctuation? This is a solid first step and should hold you in good stead for the next stage in the process.
Company Analysis: Once you know the objective, you would be in a good position to understand the kind of companies that you wish to shortlist. The shortlisted companies then need to be thoroughly analyzed. You should try to unravel the kind of experience that the shortlisted companies have in delivering similar service. You need to also find out about the number of projects that the company has executed and the types of clients that have been served. Some companies that are experienced campaigner in the field of outsourcing tend to also analyze the team of the company and interact with team members before finally granting the project.
Work References: Here’s the second element of company analysis. You need to ask the potential companies to share client references. See what the clients are saying about the service and potential challenges that you might face on the way. Additionally, you might also decide to speak with the vendor’s clients. Testimonials don’t always provide a detailed answer to all your questions. However, when you speak with the clients you can ask all your questions. Finally, work samples must be requested in order to have a physical evidence of the work that the potential companies have done.
Financial Stability: This point is generally more pertinent in case of larger projects. When large organizations select company for their projects, they need to know if the company is financially stable. Why is that important? It is pertinent because such financial stability will ensure that the potential vendors have the working capital to be able to successfully complete the projects. Advance amount is just a fraction of the total cost and the company needs to have the working capital in order to smoothly take the project to its completion. The last thing that you want is your project to be halted because of lack of financial stability.
Infrastructure & Affiliations: A web development company or any other type of company, for that matter, needs to have a solid IT Infrastructure. It needs to have the desired equipments and technology to be able to execute the project with the desired technological prowess. The previous point plays a role here as well, because if the company is financial stable it would have the ability to equip the infrastructure with modern technology. Additionally, the information security systems can tell you whether your information will stay confidential or not. What’s more? Even accreditations speak volumes about the company’s quality and ability. You might want to look at such accreditations as CMMi, ISO certificates, Microsoft competency certificates, etc.
In short, choosing the right outsourcing company is a strategic exercise that needs to be executed meticulously. The above mentioned steps can be helpful in doing the same.