Client is a leading tour & event organizer located in Europe. The client is providing services based on hundreds of tourist locations across the world.
Client was looking for an online Chatbot platform which can help visitors to enjoy the fullest experience of world’s famous destinations. The main purpose of this platform was to consolidate different tourist spot information by providing a single online destination to discover.
As Client is in B2C business, they get many inquiries from their customers and realized that almost 80% inquiries were using messaging. So client came up with the idea to develop a bot through Facebook Messenger platform as most of the customers use Facebook platform. The Chatbot should help visitors to find nearby exciting attractions in unfamiliar area without asking for external help.
Our Chatbot development team developed one of the best chatbot solution using Facebook platform.
Few highlights of Chatbot solution,